Increasing Clinician Buy-in to Improve Sepsis Care

Webinar Description:

At Virginia Mason Health System in Seattle, WA, sepsis was responsible for 47% of all mortality cases in the health system during a seven year window. There had to be drastic improvement for the good of the patients that entrusted their care to us. Through the eyes of the Virginia Mason Health System sepsis case study, learn how executives, clinicians, and frontline staff at Virginia Mason Health System signaled the urgency for change, built trust with key stakeholders, and empowered the frontline staff and physicians for improvement to create a collaborative, rapid-response protocol that delivers effective sepsis treatment in 60 minutes or less.

This course was originally recorded on 7/25/2019.

Target Audience

Nurses, physician assistants, physicians, emergency responders, physical therapists, patient care assistants, and other healthcare staff and administrators

Learning Objectives

At the end of the course, the learner should be able to:

  • Explain the urgency around mortality due to sepsis at Virginia Mason Health System that led executive leadership to evaluate and improve sepsis protocol.
  • Describe how two key elements of success converted staff/clinical resistance to staff empowerment, engagement, and just-in-time care delivery to septic patients.
  • Discuss the importance of communication and accountability through cross-functional team management to ensure quality care delivery and sustainability of new Sepsis Power Hour protocol at Virginia Mason Health System.


Sepsis Alliance gratefully acknowledges the support provided by bioMérieux, Inc. and Merck for this webinar.

Course summary
Available credit: 
  • 1.25 Participation
  • 1.50 RN CE Contact Hours
    Provider approved by the California Board of Registered Nursing, Provider Number CEP17068.
Course opens: 
Course expires: 

Melissa Lin, MS, CPHQ, LSSBB

Transformation Sensei, Virginia Mason Institute

Melissa coaches and guides health care leaders and providers worldwide through their cultural transformation toward lean as their management method. Her national experience in health care strategy consulting has given her breadth and depth across a number of domains, with a particular focus on strategic planning, board governance and strategic partnerships. She has also led lean training and coaching engagements for small and large hospital groups, implemented organization-wide strategies and spoken at numerous regional and national health care conferences on the impact of a continuous improvement culture. Melissa is certified in the Virginia Mason Production System® and in TapRoot Root-Cause Analysis. With her continuous improvement foundations originating from The Dartmouth Institute of Health Policy and Clinical Practice, where she earned her master’s degree, she is a Lean Six Sigma Black Belt and a Certified Professional of Healthcare Quality.

Sepsis Alliance is approved by the California Board of Registered Nursing, Provider Number CEP17068 for 1.5 contact hours.

Other healthcare providers will receive a certificate of attendance for 1.25 contact hours.

Medical Disclaimer

The information on or available through this site is intended for educational purposes only. Sepsis Alliance does not represent or guarantee that information on or available through this site is applicable to any specific patient’s care or treatment. The educational content on or available through this site does not constitute medical advice from a physician and is not to be used as a substitute for treatment or advice from a practicing physician or other healthcare provider. Sepsis Alliance recommends users consult their physician or healthcare provider regarding any questions about whether the information on or available through this site might apply to their individual treatment or care.

Available Credit

  • 1.25 Participation
  • 1.50 RN CE Contact Hours
    Provider approved by the California Board of Registered Nursing, Provider Number CEP17068.
Please login or register to take this course.

This activity includes:

  • Pre-test
  • Downloadable slides
  • Pre-recorded webinar
  • Post-test (80% passing rate)
  • Evaluation

All components must be completed to earn a certificate of attendance. This course can be completed at your convenience.