The Virtual Sepsis Unit: Mastering Sepsis Care with Outstanding Results | Standardizing Sepsis Care Across a Large Health System to Reduce Mortality

Session Descriptions: 

This activity includes two sessions from Sepsis Alliance Summit to meet the minimum time requirement for nursing CE credits.

The Virtual Sepsis Unit: Mastering Sepsis Care with Outstanding Results

In this session, learners will explore the Virtual Sepsis Unit, an innovative approach to sepsis management developed at Baptist Health South Florida. The Virtual Sepsis Unit has helped Baptist Health South Florida to optimize and support patient care, reduce variation across all clinical care areas, and deliver predictable, data-driven, high-quality care in adherence to the Centers for Medicare and Medicaid Services’ (CMS) SEP-1 bundle. The presenter will review how, using this model of care as an example, organizations can leverage existing telemedicine infrastructure, real-time clinical decision support software in the electronic health records, remote staffing, and centralized clinical expertise. She will also discuss how bundle compliance and centralized management of sepsis ultimately improved patient outcomes at her institution.

Standardizing Sepsis Care Across a Large Health System to Reduce Mortality  

Excellent sepsis care is complex: it requires organizational focus and clinical workflow designs that facilitate the best care at the most appropriate times. In this session, learners will discover Jefferson Health’s approach to implementing standardized sepsis care across a large health system, with a system-wide goal to improve care and save lives within a year. Learn about the development of their end-to-end sepsis solution that maximizes the sensitivity of detection and the specificity of final identification, while initiating treatment in an evidence-based fashion and utilizes a nimble governance and project team structure.

These sessions were originally recorded in September 2022 as part of Sepsis Alliance Summit.

Target Audience

Nurses, advanced practice providers, physicians, emergency responders, pharmacists, medical technologists, respiratory therapists, physical/occupational therapists, infection prevention specialists, data/quality specialists, and more. 

Learning Objectives

At the end of the session, the learner should be able to: 

The Virtual Sepsis Unit: Mastering Sepsis Care with Outstanding Results

  • Explain the benefits and challenges associated with adherence to CMS sepsis treatment guidelines; 
  • Describe how centralized management of sepsis improves outcomes;
  • Discuss how teamwork and collaboration are instrumental in the success of bundle building and increasing bundle compliance;
  • Discover how involving clinical decision support, alerts, dashboards, and direct communication among members of the care team improves sepsis care for patients.

Standardizing Sepsis Care Across a Large Health System to Reduce Mortality  

  • Discuss an approach to standardized sepsis care that keeps focus on the patients and their outcomes as a means to drive clinician engagement;
  • Understand the clinical "why" and key factors that will initiate improvement in both outcome and process measures; 
  • ​Describe how to develop an end-to-end sepsis solution that leverages the electronic medical record (EMR) to identify potential sepsis patients, systematically notify clinical staff, and provide clinical decision support tools to further identify and optimally manage critically ill sepsis patients;
  • Discuss the value of utilizing nimble governance and project team structure to drive large scale change at a rapid pace.
Course summary
Available credit: 
  • 1.25 Participation
  • 1.60 RN CE Contact Hours
    Provider approved by the California Board of Registered Nursing, Provider Number CEP17068.
Course opens: 
Course expires: 

Lisa-Mae Williams, PhD, RN, CCRN-K

Operations Director, Telehealth Center, Tele-Critical Care & Virtual Sepsis Unit, Baptist Health South Florida

Lisa-Mae Williams, PhD, RN, CCRN-K, is the Operations Director for Tele-Critical Care (Tele-ICU) & Virtual Sepsis Unit at Baptist Health's Telehealth Center. She holds a Master of Science in Nursing Administration from Barry University in Miami Shores, Florida, and a PhD from the Medical University of South Carolina. Dr. Williams has been with Baptist Health South Florida for 20 years, serving at various times as a staff nurse in the ICU, a Clinical Educator for critical care and progressive care, and a Nurse Manager.

Dr. Williams has conducted several presentations at national and international conferences and has authored multiple journal research articles related to her work in Telehealth. Her doctoral research has focused primarily on Tele-ICU nursing interventions’ impact on patient outcomes.

Recently, Dr. Williams was appointed as a Clinical Associate Professor at the Hebert Wertheim College of Medicine at Florida International University. She is also Co-Director of the new Telehealth Elective for 4th Year Medical Students at Florida International University. She serves on the Center for Telehealth & eLaw (CTeL) Advisory Board and the CTeL White House stakeholder group. Dr. Williams has attended multiple meetings at the White House and Congress to advocate for removing restrictions on Telehealth Services.

Benjamin H. Slovis, MD, MA


Associate Professor, Director of Clinical Informatics, Department of Emergency Medicine, Director of Informatics, Virtual Health and Urgent Care Service Line, Medical Information Officer, Jefferson Health, Thomas Jefferson University


Benjamin H. Slovis, MD, MA, is an Associate Professor of Emergency Medicine and the Director of Clinical Informatics for the Department of Emergency Medicine at Thomas Jefferson University, and a Medical Information Officer for Jefferson Health. He completed his emergency medicine residency at Mount Sinai in New York City and an NLM-funded post-doctoral fellowship in biomedical informatics at Columbia University.

Dr. Slovis’s current responsibilities include leading Epic implementation and optimization plans for emergency medicine across the enterprise, as well as various analytics and reporting efforts. His research interests focus on health information technology and informatics interventions with a specific focus on the opioid epidemic, and he has published several peer-reviewed articles in emergency medicine and informatics journals on these topics. He is also the Jefferson Health site director for the Clinical Informatics Fellowship program at Christiana Care and a participating faculty member for the Informatics, Patient Safety, and Clinical Quality Fellowship in the Department of Emergency Medicine at Thomas Jefferson University. Dr. Slovis has served as the secretary, chair-elect, and chair of the American College of Emergency Physicians’ Informatics Section and was elected to the Emergency Medicine Steering Board for Epic Systems in Verona, Wisconsin.

Dr. Slovis has been awarded several informatics research awards, received the Jefferson Analytics Award in Data Visualization, and represented emergency medicine in Jefferson Health’s successful HIMSS Stage 7 validation process. 

David F. Gaieski, MD


Professor, Vice Chair, Resuscitative Services, Director, Emergency Critical Care, Jefferson Health, Thomas Jefferson University

David F. Gaieski, MD, is a professor at the Sidney Kimmel Medical College at Thomas Jefferson University. He is Vice Chair for Resuscitation Services and Director of Emergency Critical Care in the Department of Emergency Medicine. He graduated from the University of Pennsylvania School of Medicine, completed an internal medicine residency at the University of Pennsylvania, a non-operative sports medicine fellowship in the Department of Orthopedic Surgery at  the University of Pennsylvania, and an emergency medicine residency at Christiana Care Health Services. His clinical and research expertise focuses on cardiopulmonary resuscitation (CPR), post-cardiac arrest syndrome (PCAS), extracorporeal CPR (ECPR), the epidemiology of sepsis, and optimizing care for sepsis and septic shock. At Thomas Jefferson University Hospitals, Dr. Gaieski is the Enterprise Physician lead for Sepsis Quality Improvement.

Dr. Gaieski has lectured extensively internationally and published more than 160 peer-reviewed publications on the optimal clinical management of patients with PCAS and sepsis in major journals, including The New England Journal of Medicine, JAMA, American Journal of Respiratory and Critical Care Medicine, Circulation, Critical Care Medicine, Resuscitation, and Annals of Emergency Medicine. He was one of the first few emergency physicians not formally trained in a critical care fellowship to be inducted as a Fellow of the Society of Critical Care Medicine (FCCM).

Josh Clark, MHA, RN

SVP Quality and Safety Operations, Jefferson Health


Josh Clark, MHA, RN, is the Senior Vice President of Quality and Safety Operations for Jefferson Health, an 18-hospital system covering the greater Philadelphia region and southern New Jersey. Josh led the implementation of the OnPoint Program for Advancing Care Excellence, which included design and deployment of an industry-leading serious safety event review program, enterprise escalating huddles, an organizational learning and triage platform, and a state-of-the-art enterprise analytics platform. 

Josh has participated in National Quality Forum Action Teams for both Opioid Safety and Medication Safety and is a Faculty Improvement Advisor for the Institute of Healthcare Improvement.  Josh obtained his RN and Master of Healthcare Administration degrees from Jefferson College of Health Sciences. After ten years of critical care nursing at academic medical centers in Virginia and New York City, Josh transitioned his focus to the science of healthcare delivery. He helped lead a quality and safety transformation at Virginia’s second largest health system, which included one of the only Applied Human Factors departments in the country. His work to integrate translational Human Factors within clinical operations was recognized by the National Quality Forum Next Generation Innovator Award. His work to design and deploy the OnPoint Program was recognized by ECRI with the 2021 Safety Excellence Award.

Andres Alvarado

OnPoint Program Manager, Quality and Safety Operations, Jefferson Health

Andres Alvarado is the Enterprise Program Manager for quality and safety operations at Jefferson Health, a healthcare system comprised of 18 hospitals spanning the greater Philadelphia region and southern New Jersey. He holds a bachelor’s degree in mechanical engineering from Texas A&M University and gained experience managing organization-wide projects within the healthcare and electric utility industries through beginning his career in management consulting. Andres’s primary responsibility at Jefferson Health is to manage the OnPoint Program, which takes an innovative and programmatic approach to quality, safety, experience, and equity. He partners with senior leaders and executives to prioritize work within each of these areas so that Jefferson’s clinical staff members are empowered to advance care excellence for their patients and their communities. With his extensive background in project management, Andres has also led critical safety efforts including an employee COVID-19 vaccine deployment and implementation of a standardized sepsis identification and treatment protocol.

Provider approved by the California Board of Registered Nursing, Provider Number CEP17068 for 1.6 contact hours.

Other healthcare providers will receive a certificate of attendance for 1.25 contact hours.

Medical Disclaimer

The information on or available through this site is intended for educational purposes only. Sepsis Alliance does not represent or guarantee that information on or available through this site is applicable to any specific patient’s care or treatment. The educational content on or available through this site does not constitute medical advice from a physician and is not to be used as a substitute for treatment or advice from a practicing physician or other healthcare provider. Sepsis Alliance recommends users consult their physician or healthcare provider regarding any questions about whether the information on or available through this site might apply to their individual treatment or care.

Available Credit

  • 1.25 Participation
  • 1.60 RN CE Contact Hours
    Provider approved by the California Board of Registered Nursing, Provider Number CEP17068.
Please login or register to take this course.

Each session includes: 

  • Pre-test
  • Slides
  • Pre-recorded webinar
  • Post-test
  • Evaluation

All components must be completed to earn a certificate of attendance. This course can be completed at your convenience.